TU Delft
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2013/2014 Industrial Design Engineering Master Design for Interaction
Product Understanding, Use and Experience
Responsible Instructor
Name E-mail
Prof.dr. P.P.M. Hekkert    P.P.M.Hekkert@tudelft.nl
Contact Hours / Week x/x/x/x
Education Period
Start Education
Exam Period
Course Language
Course Contents
Human-product interaction deals with the way in which
we perceive, understand, use and experience products.
This interaction is substantiated by our sensory, cognitive
and motor systems. In order to understand how
we interact with products, knowledge of these systems
and how they limit, enable or facilitate interaction is essential.
Our knowledge and insights come mainly from
the human sciences. In this course, relevant knowledge
and insights will be addressed in a thematic approach.
Themes include: usecues, emotion, sound, cognitive
fixation, touch, safety and risk awareness, discomfort,
visual aesthetics, multimodal experience and inclusive
Study Goals
The main objective of this course is to enable students
to learn the limits and potential of knowledge and insights
from the humanities and behavioural sciences as
these apply to their understanding of human-product
interaction. Students should be able to apply and communicate
available knowledge and translate it into design
guidelines or variables.
Education Method
The course consists of 12 lectures covering the themes
described above. After each lecture, students study and
exemplify the design relevance of the topics presented
in a take-home assignment (see Assessment).
The course provides theory and techniques that support
the DfI ’Exploring Interactions’ project, which is given
in parallel.
Literature and Study Materials
A reader with papers and book chapters covering the
In the first week, each student selects two products that
will serve as a constant case for dealing with each
theme in the course. After a theme has been covered
in a lecture (starting in week 2), students receive a
take-home assignment on the implications of the theme
for one of the chosen products. Each assignment (8 in total)
must be handed in to the responsible lecturer within
one week for assessment. The assessed assignments
are returned and discussed at the start of the new lecture,
two weeks after the theme concerned was covered.
The final mark is based on an average of the 8 assignments.