TU Delft
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2015/2016 Industrial Design Engineering Master Design for Interaction
Project Usability and User eXperience Assessment in Design
ECTS: 12
Responsible Instructor
Name E-mail
Dr.ir. J.I. van Kuijk    J.I.vanKuijk@tudelft.nl
Name E-mail
A.H. Jellema    A.H.Jellema@tudelft.nl
Contact Hours / Week x/x/x/x
Education Period
Start Education
Exam Period
Course Language
Expected prior knowledge
For participating successfully in this project, students must have basic knowledge of product design, research methodology, user-product interaction, user experience and tools for prototyping.
Course Contents
In this project students learn to optimize the interaction and user experience of an existing product through iterative cycles of usage evaluations and redesigns. Project phases alternately focus on research and design, and the results of each phase – be it research or design – are input for the next. The approach taken can be characterized as evidence-based design.
For this purpose students analyse the usage of an existing product through a user test. The students create a redesign proposal of which they once again evaluate the interaction and experience.
Students give an account of the project's progress and outcomes through written reports and oral presentations.
Study Goals
The project's objective is that students learn to select and apply methods, techniques and tools for evaluating a product’s interaction and user experience, and are able to apply the knowledge that results from usage evaluations in a redesign.

After following this course students will be able to:
• Analyse, select and critically discuss scientific articles about usage evaluation and interaction design, and translate these into parameters for usage evaluation methods and interface designs.
• Evaluate product use through usage inspection methods (such as cognitive walkthrough and expert reviews)
• Set up and execute a user test and effectively analyse the resulting data
• Communicate the findings of usage evaluations effectively to stakeholders in a design process
• Define a desired interaction and user experience
• Create new user interface concepts that incorporate knowledge about:
o Interaction and user experience in general
o A product’s context of use
o A product’s usage issues
• Develop user interface concepts into user interfaces that elicit the desired interaction and experience
• Develop prototypes of experiential quality
• Present and report user interface concepts effectively to stakeholders in a design process
• Contribute effectively to teamwork
Education Method
The project is carried out in a team of five or six students, coached by two staff members. Each pair of coaches consists of a research expert and a design expert.
Team and coaches meet at scheduled times during the project to discuss progress, usually on the basis of written reports. In addition to these meetings there are a workshop and presentation sessions.
Through a lecture series the students are provided with the knowledge on interaction/user experience, usage evaluations, conducting qualitative research, communicating user research and designing interactions and user interfaces. This knowledge should enable them to complete the project successfully and provides them with a broader perspective of the issues they are dealing with. The timing of the lectures is such that the students can apply the knowledge provided in their project.
For a number of meetings, the workshop and the presentations attendance is obligatory and the students report their contribution to the group’s effort through a time schedule.
Information about the project's schedule will be available on Blackboard. The planned effort for this project is about 19 hours per week but less in the last weeks of each period.
Literature and Study Materials
A syllabus with schedule is available at the start of the project, which includes a list of recommended readings. Additional material is put on Blackboard.
A team receives two interim, formative gradings. By the end of the project the two coaches will grade five aspects of the work of a team:
- orientation and analysis
- research
- redesign and prototype
- reports and communication
- teamwork and commitment.
Generally the resulting mark applies to all members of a team.
Enrolment / Application
A mandatory application for all courses (mandatory and electives courses) shall be made via the electronic applications system Osiris in the period that Osiris there to is opened. This period closes about 5 calendar weeks prior to the first day of the semester in which the programme starts; the faculty announces the exact deadline for application timely. The application for courses has to take place per semester, meaning for courses of 2 quarters at once.

See http://www.io.tudelft.nl/osiris for deadlines and details.

Special Information
A.H. Jellema
Email a.h.jellema@tudelft.nl